Careers
Dundas Castle is a 5 Star ‘exclusive use’ venue and a family home. Each and every member of the Dundas Team takes pride in what we do and feels privileged to be able to work in such a beautiful place; steeped in history, charm and romance. A testament to this is that many of us have been here for 5, 10 and even over 15 years. We are a highly motivated and professional team, who provide a consistently high quality of service within the hospitality industry.
If you are interested in a career within our energetic and passionate team, please refer back to this page regularly. We will make sure it is updated with any vacancies as soon as they arise.
Please note that due to our location, all team members must have a full UK driver’s license and their own vehicle.
Applicants should send their CV and covering letter to: Louise Andrew, General Manager, [email protected]
OPERATIONS TEAM MEMBER EVENTS
REQUIRED FOR SHIFTS INCLUDING DAY, NIGHT, WEEKDAY AND WEEKEND SHIFTS
We are looking for client friendly, conscientious people to join a small and busy Operations Team within a thriving family-run business, with the main focus being weddings and events. The role requires excellent customer service and communication skills; as everything we do goes towards making happy memories to last a lifetime.
Dundas Castle is an exclusive use venue, situated in a private estate, close to Edinburgh.
Working during events, to make the client experience happy, comfortable and positive, you will be confident, self-assured, a good degree of common sense with the ability to work well in a team and alone.
The shifts are predominantly weekends, however during peak season shifts are available throughout the week. Shifts will be available during the day, and also overnight. Night shift is paid at an enhanced rate. The duties include preparing areas used for events, welcoming and assisting guests, ensuring all areas are clear and tidy and always providing exceptional customer service.
Excellent personal presentation and grooming are essential.
You will be joining a small, friendly, professional team who provide a consistent, high quality of service within the hospitality industry. Training will be given.
Own transport and full UK driver’s license is essential. Must be comfortable around dogs. Full job description is available upon request.
Responsibilities
Attend event briefings so that the nature of the event is understood and tasks allocated
Working with the Operations Team to ensure that every event runs according to the itinerary, guided by the Duty Manager
Assist with setting up prior to and during events
Welcoming guests and making sure they have a wonderful experience throughout their time at Dundas Castle
Coordinate with team members to ensure the timely completion of tasks
Support the onboarding and training of new team members when needed
Skills
Excellent communication skills
Proven experience in hospitality, restaurant, or hotel environments is desirable
Effective time management skills
Keen eye for detail
Demonstrated ability to work well within a team and independently when necessary
Adaptability and a proactive approach to problem-solving
Well presented and confident with customer service
Please submit your CV by 2nd February to [email protected]